Increased Revenue - Administrative point of view

DrKnow™ increases revenue from an administrative point of view by:

  • Identifying patients due for recalls/return visits, preventative care and immunizations, thereby increasing patient visits.

  • Identifying patients who “fall between the cracks” and maintaining a waiting list so that canceled appointments can be filled, DrKnow™ guarantees that the appointment book is never left empty.

  • Analyzing potential revenue loss due to capitation.

  • Analyzing reimbursement by procedure code, insurance company and/or physician to increase ROI.

  • Decreasing the time required to create, update and propagate office and OSHA protocols.

  • Avoiding labor intensive phone calls by sending email reminders. Email also provides an opportunity to attach patient education and apprise patients of useful information regarding the practice.
  • Minimizing the labor required to send mass mailings ("form letters").

  • Providing automatic and immediate billing (no "billing cycles"), thereby improving cash flow

  • Accommodating emails in lieu of mailings to save time and postage.

  • Allowing comments to be attached to recall and appointment notices.

  • Minimizing storage requirements (office space) required to maintain records.

  • Nearly eliminating the need for transcription services and filing clerks.

  • Automates providing copies of medical records, and can save staff time and postage by electronically transmitting the record.
  • Analyzing peak hours, days and months of patient traffic, thereby aiding office management in scheduling staff.


  • Analyzing insurance payments, patient payments, write-offs, capitation, and more.